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Frequently Asked Questions

  • Can you create an invoice for my company?

You will receive a receipt after purchase but if you need anything more then please make contact directly via - [email protected] and this can be arranged.

  • If I upgrade to On-Demand via the payment plan can I cancel this at any time?

Subscribers may cancel their subscription through the Manage Subscription section of the Learning Center or send an email to [email protected] Should you decide to cancel your subscription for a valid reason and wants to process a refund, you may do so within 30 days after purchase by sending an email to [email protected] Click here to learn more

  • What currency is the price in?

All pricing is in USD for everything at Enterprise DNA Online.

  • Download our Online Course Brochure here
  • Do you offer one-off support or coaching?

If you require personalized support or advice please check out Enterprise DNA For Business. All other support can be acquired through Enterprise DNA Support Forum.

  • Can I buy one On-Demand subscription and share it with other people?

No, it is strictly one subscription per person. This is monitored quite closely at Enterprise DNA.

  • How long do I have access to On-Demand?

You have access to Enterprise DNA On-Demand as long as you have a subscription. Your subscription will automatically renew and you authorize us to collect the then-applicable annual or monthly subscription fee (as well as any taxes) using any credit card or other payment mechanism we have on record for you. Subscriptions can be canceled at any time.

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